Jordan Telecom Group / Orange

Jordan Telecom Group (JTG) plays a prominent role in the information and communications technology sector. It’s fixed, mobile, and internet services constitute the real base for the kingdom's telecommunications renaissance and contribute to its integration with regional and world countries.

In the biggest integration of its kind in the market, the JTG, in 2006, combined its four companies under one umbrella becoming the sole integrated operator in Jordan. In 2007, the Group adopted the Orange brand, the commercial brand of France Telecom Group, one of the world's leading telecommunications companies, for all its fixed, mobile, internet and content services marking another significant achievement in the ICT sector. This step aimed at providing the Jordanian market with the standardized world class services of the Orange brand creating a clear difference in the lives of people who joined the Orange global family which encompasses 170 million customers in 220 countries and territories worldwide.
Since then Orange Jordan has made available the best telecommunications services for its customers through offering various and comprehensive services at affordable prices and in line with its values and principles to fulfill the requirements of the Jordanian citizens and meet the needs of the local market.

To continue to meet the demands of its customers and to drive better customer service, which is a key differentiator in today's competitive marketplace, the Group restructured its business units on the basis of the market segments they address: Home which specializes in offering fixed and internet offers to the residential customers and Small & Medium business (SMEs), Personal which specializes in meeting the requirements of customers looking for mobile line solutions with highly focused customer service and differentiated offers, Enterprise which specializes in gathering and combining all aspects of the relationship with corporate customers such as companies, banks, public and private institutions under one (mobile, fixed and internet) organization instead of three. JTG Wholesale specializes in managing the relations between the Group’s networks and all national and international operators. Orange Innovations & Corporate Integrated Solutions handles Group innovative offers such as Internet Protocol TV (IPTV) and manages projects implementation. It provides also turnkey solutions to the corporate customers.

This structure has also allowed the Group to add value plus simplicity to the life of its customers which has consequently distinguished the Group’s status in Jordan.

With its ability to call upon the vast expertise of its French partner and main shareholder, the JTG continues to provide the market with all that the world telecom industry has to offer, supported by its state of the art digital network that stretches to cover the whole Kingdom. The Group now serves more than 2.4 million customers with appropriate communication technologies, at affordable prices, and world-class service.